Technology marketing


February 1, 2008

Negative marketing in the internet era

Mark Hemingway’s recent article in favor of negative campaigning makes some good points, such as:

He’s right.

However, there are two big differences between negative marketing in politics and negative marketing in enterprise technology.

  1. If you say something negative about a technology competitor, it’s likely they can come back with the rebuttal “That’s not true any more.” Rapid product cycles are wonderful things.
  2. Whatever rebuttal you have to negative advertising in technology, you’ll have plenty of opportunity to present it. If it’s late in the sales cycle, your salesperson can deliver it. If it’s early in the cycle, internet-based marcom has time to take effect.

So should you go negative in enterprise technology marketing? If so, when and how should you do it? Here are my thoughts: Read more

January 16, 2008

Fear and Greed

When I was a stock analyst, I learned the maxim that all investor behavior could be explained by two factors: fear and greed. Any stock’s price reflects a balance between fear of the reasons it could go down, and hope based on the reasons it could go up.

Buyers of enterprise information technology operate pretty much the same way. They buy technology because of what it can do for them. They avoid purchases for fear of project failure, or of the products not living up to their promises, or of difficulties in the products’ use. Indeed, in its heyday, IBM was said to sell largely on the basis of Fear, Uncertainty, and Doubt (FUD), in a memorable phrase sometimes attributed to analyst Ulrich Weil.

Voters do much the same thing. Read more

January 9, 2008

What all this political blogging has to do with the enterprise software industry

It may seem odd that I’m posting so much about politics rather than technology. Rest assured, however, that it makes sense to me. The connection between the two subjects is that enterprise technology marketing and political campaigning are a LOT alike. I have many reasons for feeling that way, but most of them boil down to this: In both enterprise technology and in politics, you can directly influence how your competitors are perceived.
Read more

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